Member Service Specialist - Full time (CSR)
$36,733–$45,926 year
On-site · Tampa, Florida, United States
Tampa, Florida, United StatesOn-siteFull Time$36,733–$45,926 yearMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Member Service Specialist at a Tampa, FL Credit Union provides direct and cross-sell support for member needs, assists with opening/closing accounts and loan processing, explains and sets up services (IRAs, CDs, EFT, home banking), resolves issues within authority, coaches other Representatives, and refers complex problems to supervision.
Required Qualifications
- Equivalent Experience considered
- Customer service experience preferred
- Credit union or banking knowledge beneficial
- Fundamental understanding of IRA/CD products
- Ability to open/close accounts and process loans
- Ability to cross-sell products/services
- Mentor/coaching capability
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