Member Service Representative
On-site · Clinton, Kentucky, United States
Job Summary
Member Service Representative supports branch loan activities and servicing, loan administration, and related office functions, handling accounting/clerical tasks and member/public relations duties; responsible for retirement of Association stock. Responsibilities include 40% loan servicing, 25% loan servicing accuracy, 25% daily branch functions to maintain customer service, and 10% assisting management/accounting with reporting. Requires ability to read various documents, effective audible communication with staff and customers, and proficiency in computer operations; desirable skills include planning/organizing, control procedures, strong oral and written communication, decision making, adaptability, teamwork, initiative, and stress tolerance.
Required Qualifications
- Post High School
- Two years of clerical and office experience
- Skill in computer operations
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