Member Service Representative Pt Weekends 1p-7p
$22,880–$22,880 year
On-site · Corinth, Mississippi, United States
Job Summary
Greet and assist Planet Fitness members and guests at the front desk; handle all front desk activities including answering phones, check-ins, new member sign-ups, and member updates; give tours to prospective members; maintain a clean and welcoming club environment; escalate issues to the Assistant Manager or Manager as needed. Requires strong customer-service skills, basic computer proficiency, punctuality, reliability, and a positive attitude. Must be at least 18 years old with a High School diploma or GED; ability to stand/walk continually, converse on the phone, and lift up to 50 lbs; occasional exposure to chemicals. Weekend 1p-7p schedule.
Required Qualifications
- High School diploma/GED equivalent required
- Must be 18 years of age or older
- Customer service background preferred
- Basic computer proficiency
- A passion for fitness and health
- Upbeat and positive attitude
- Punctuality and reliability
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
Desired Qualifications
- Customer service background preferred
- Basic computer proficiency
- Punctuality and reliability
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
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