Member Service Representative
On-site · Brooklyn, New York, United States
Job Summary
Member Services Representative at Crunch Fitness (In-person, Brooklyn, NY) focusing on greeting members, guiding tours and enrollment, setting up billing, onboarding new members, managing front desk operations, answering inquiries, supporting retail sales and club amenities, and contributing to a welcoming, No Judgments culture. Requires outgoing, energetic customer-focused demeanor with strong communication and problem-solving abilities; CPR/AED certification (or completion within 30 days) is required.
Required Qualifications
- CPR/AED certification (or completion within 30 days of hire)
- customer-service or hospitality experience preferred
- strong communication and problem-solving skills
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