Member Service Representative (Overnight)
$12,480–$16,800 year
On-site · Tyler, Texas, United States
Job Summary
The Member Services Representative is responsible for providing exceptional customer service to club members during the overnight shift, creating a warm and hospitable environment. Key responsibilities include greeting members and guests, assisting with membership and retail sales, checking in members, answering phones, communicating special events, and maintaining an organized work area. Candidates must possess strong communication skills, a customer service orientation, and a high school diploma or GED. CPR/AED certification is required, and the role involves physical demands such as lifting and prolonged standing.
Required Qualifications
- Minimum 1 year of experience in a service-oriented position preferred
- CPR/AED certification required (can be obtained within 30 days of hire)
- High school diploma or GED required
Desired Qualifications
- Strong customer service orientation
- Ability to communicate effectively and demonstrate proficiency in reading and writing skills
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