Member Service Representative I/II - Seton Branch (300MSR1 / 300MSR2)
$34,586–$55,251 year
On-site · Baltimore, Maryland, United States
Job Summary
Member Service Representative I/II at the Seton Branch in Baltimore, MD, responsible for serving members by opening new accounts, handling inquiries, providing accurate account information, and promoting credit union products and services. Roles include face-to-face member interaction, routine account transactions, cross-selling financial products, recognizing member needs, and potential involvement in teller functions for MSR II. Requires high school diploma or GED, 12 months (MSR I) or 18 months (MSR II) financial services background preferred, and participation in business development activities. Saturday shifts included.
Required Qualifications
- High School Diploma or GED required
- Member Service Representative I - twelve (12) months sales/teller/member service experience required
- Member Service Representative II - eighteen (18) months financial services background preferred
- Participation in Business Development activities - REQUIRED
- Proficient in the lending process including input, funding, maintenance
- Adherence to BSA, the Privacy Act and Elder Abuse reporting is a requirement of the position
- Proficient written and oral communication skills
- Assist with lending up to and including imputing: funding and maintenance of loans
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