Member Service Representative I (Bilingual Required)

Member Service Representative I at Rogue Credit Union provides exceptional member experiences by identifying each member's unique financial needs and recommending suitable products/services. The role emphasizes sales-driven servicing to build loyalty, cross-sell banking products, manage memberships, accounts, and loans (including consumer loans, IRA accounts, and business accounts), and educate members on credit scores and financial options. The position requires notary knowledge and compliance adherence, strong communication and relationship-building skills, and the ability to handle confidential documents. The role is headquartered in southern Oregon with in-person duties at Ontario, OR, and includes a rotating schedule with some weekend work.