Member Service Representative
$36,171–$42,286 year
On-site · Iowa City, Iowa, United States
Job Summary
Member Service Representative at GreenState Credit Union in Iowa City, IA. Plays a frontline role delivering quality member service across daily transactions and inquiries, including deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, and more. Builds member relationships by informing members about GreenState products/services, educates on features and benefits, and refers to specialized departments as needed. Maintains confidentiality of member information and balances cash drawer while following service standards. Performs duties such as processing mail/night deposits, directing inquiries, and supporting opening/closing procedures with strong accuracy, teamwork, and commitment to member satisfaction.
Required Qualifications
- High school diploma or the equivalent (i.e. GED)
- Cash handling, sales, and customer service experience desired
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