Member Service Representative- Full Time, NEW BRANCH COMING TO BROCKPORT!!!
$43,680–$45,760 year
On-siteBrockport, New York, United States
Job Summary
Open and accurately service members with accounts, process routine transactions and loan applications in person, by phone, and by mail, and maintain current knowledge of all credit union policies and procedures. Actively promote AFCU products and services while exceeding defined sales goals, and assist other branch areas to maintain service levels, including performing teller duties and managing audit assistance. Order supplies from vendors and operate independently in the absence of management to support branch operations. Achieve sales and personal goals while attending assigned training and obtaining a Notary commission within six months.
Required Qualifications
- High school diploma or high school equivalency
- A minimum of one to three (3) years of teller experience or related experience
- Excellent communication skills
- Strong attention to detail
- Proficiency with a PC and associated programs (such as Microsoft Office)
- Ability to build relationships with members and teammates
- Cash handling skills
- Possess or obtain Notary commission within six months of employment
- Ability to work independently in the absence of management for short periods of time
- Ability to open/close branch
- Audit Assistance
- Participation in SEG and other sales activities to generate business
- Attend in-house and assigned training as directed
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