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Crunch FitnessPosted 1 week ago

Member Service Representative

$31,200–$31,200 year

On-siteMoore, Oklahoma, United States

Full TimeLarge

Job Summary

Greet members and guests with enthusiasm, manage front desk operations, and handle membership, retail, and tanning product sales. Conduct member check-ins, answer phones professionally, and facilitate member requests while promoting group fitness, childcare, and small group training programs. Deliver new member enrollments meeting conversion and Peaks standards, maintain a clean and organized work area, and perform opening and closing checklists. This role ensures the club remains grand-opening ready daily.

Required Qualifications

  • Minimum 1 year of experience in a service-oriented position
  • Ability to communicate effectively
  • Proficiency in reading and writing skills
  • Strong customer service orientation
  • CPR/AED certification
  • Must be able to lift or move up to 50 lbs
  • Physical effort required for daily duties include prolonged standing and walking
  • High school diploma or GED

Desired Qualifications

  • CPR/AED certification (can be obtained within 30 days of hire)

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