Member Service Representative
Falcon Heights, Minnesota, United StatesOn-siteFull Time$52,416–$61,240 yearMid LevelHigh School Or EquivalentUnknown
Job Summary
Join Blaze Credit Union as a Member Service Representative responsible for delivering exceptional service to members through phone and electronic communication. This role involves answering incoming calls, resolving member queries, processing transactions, and providing technical support in a first call resolution environment. Candidates should have a minimum of 3 years' experience in a financial institution, strong communication skills, the ability to multi-task, and a commitment to reliability and diversity.
Required Qualifications
- Minimum of 36 months experience working in a financial institution
- Excellent Member service skills
- Reliability to work scheduled shifts
- Excellent verbal and written communication skills
- Ability to problem solve and multi-task
- Ability to work effectively in a diverse environment
- Ability to work independently while displaying initiative
- Exhibit Blaze’s Core Values
Desired Qualifications
- Experience working in a financial institution call center
- Technical support experience
Additional Requirements
- All qualified applicants are encouraged to apply regardless of personal characteristics protected by law