Member Service Representative
$43,680–$45,760 year
On-siteRochester, New York, United States
Job Summary
Actively promote AFCU products and services while exceeding defined sales goals and opening member accounts. Process routine transactions and loan applications in person, by phone, and by mail with accuracy. Maintain expertise in loan products from application to post-closing servicing and assist other branch areas, including acting as a teller. Uphold a professional attitude, manage cash handling procedures, and operate independently in the absence of management. Achieve personal sales and operational goals through coaching participation and branch support. Possess strong communication skills, cash handling ability, and proficiency with PC programs. Requires one to three years of teller experience, a high school diploma, and a Notary commission within six months.
Required Qualifications
- High school diploma or high school equivalency
- A minimum of one to three (3) years of teller experience or related experience
- Excellent communication skills
- Strong attention to detail
- Proficiency with a PC and associated programs (such as Microsoft Office)
- Ability to build relationships with members and teammates
- Cash handling skills
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