Member Service Representative
On-siteLoudon, Tennessee, United States
Job Summary
Conduct member service operations by handling inquiries, resolving issues, and fostering relationships to ensure members feel welcomed and empowered to reach their fitness goals. Manage sales, marketing, and social media initiatives while utilizing provided training to develop top skill sets and drive rapid personal growth. Coordinate flexible scheduling to support work-life balance and maintain fast-track pay growth based on results and hustle. Wear all hats as a GSD type of person who follows through, meets deadlines, and acts with extreme ownership in a supportive, team-first environment.
Required Qualifications
- customer-focused
- get the job done
- be a leader
- Superb at handling details
- working with people
- Loyal & hardworking
- follows through
- never misses a deadline
- Strong communicator
- good computer skills
- Comfortable in a fast-paced, small-biz environment
- priorities can change quickly
- working with business owners
- Able to wear all hats
Desired Qualifications
- passionate about fitness
- helping others achieve their goals
- thrive in a supportive, team-first environment
- motivated
- personable
- make a real difference in the lives of our members
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