Member Service Representative 1
On-site · Ponderay, Idaho, United States
Job Summary
Provide teller-like financial services to members of the credit union, including handling cash and negotiable instruments, processing deposits and withdrawals, and directing members to appropriate personnel. Maintain accurate records, balance daily transactions, verify cash totals, and resolve discrepancies. Respond to member questions, solve problems, and maintain member account information with privacy. Perform related clerical duties (drive-up and night drop as needed), ensure a clean and secure work area, and communicate effectively with vendors, staff, members, and the public. Demonstrate strong customer service, arithmetic proficiency, and familiarity with P1FCU products and computer software (Excel/Word).
Required Qualifications
- A high school degree or equivalent
- experience: under one year of similar or preparatory experience
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