Member Service Rep
On-site · Portland, Oregon, United States or Niagara Falls, New York, United States
Job Summary
As a Front Desk Representative, you will greet members and guests, check them in according to company procedures, and facilitate messages via club software. Responsibilities include answering phones professionally, communicating special events, and maintaining a welcoming atmosphere. You will handle member requests, sell products, schedule services, and assist in various club areas. A clean work area is essential, and you will support club management in projects while adhering to policies and procedures.
Required Qualifications
- Fluent in English
- Proficient reading and writing skills
- Good communication skills
- Strong customer service skills
- 18+ years of age
- Experience in a fast-paced environment
- Multitasking skills
- High energy and patience required
- Open availability
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