Member Service Rep
$45,760–$52,000 year
On-site · Hollywood, Florida, United States
Job Summary
Member Service Rep at BrightStar Credit Union focused on delivering outstanding service to members. Responsibilities include completing loan interviews and applications, opening/closing accounts, processing teller duties, assisting with account maintenance, identifying member financial needs and recommending suitable products, promoting BSCU services, and supporting other branches as needed. Requires strong oral/written communication, proficiency with Microsoft Office, and adherence to compliance training (BSA, OFAC). Weekend hours may be required; travel to other branches as needed. The role emphasizes customer service, relationship building, and working within service standards to support members’ financial goals.
Required Qualifications
- High school education or GED
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