Member Service Assistant - Per Diem
On-siteAllentown, Pennsylvania, United States
Job Summary
Greet members and guests at the fitness center, perform check-in and membership enrollment duties, and answer phones professionally. Provide facility tours, handle retail sales transactions, and execute a consultative sales approach to cross-sell beneficial products and services. Maintain cafe general supplies inventory by checking stock, placing orders, and verifying receipt, while conducting daily rounding of the facility and cleaning exercise equipment. Process special account instructions, perform general file maintenance, and research transactions. Make recommendations to management regarding fitness center operation improvements. Ensure equipment is properly placed and maintained.
Required Qualifications
- High School Diploma/GED
- Ability to work well under stress
- Flexibility regarding work schedule which could include day, evening, and possible weekend rotations, as needed
- Must have professional discretion and confidentiality with information
- Heartsaver First Aid CPR AED - State of Pennsylvania
- Ability to lift and carry 25 lbs
- Ability to perform frequent sitting/standing
- Ability to perform frequent keyboard use
- Ability to kneel
- Ability to bend
- Ability to squat
- Ability to perform CPR
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