Member Sales & Service Consultant - Customer Hub

Deliver outstanding service to customers over the phone by assisting them with banking and financial needs while promoting products and educating them on digital tools. Navigate contemporary systems with accuracy and efficiency, prioritizing tasks to achieve strategic goals alongside team collaboration. Maintain seamless banking experiences through genuine care and clear, empathetic communication. This role offers flexible rostering options allowing schedule management and shift swaps, with core hours from 7:00 AM to 11:00 PM seven days a week. You will complete a supported 12-week on-site training program before handling calls. Join a supportive team at People First Bank, Australia's largest mutual bank, to grow professionally and make a positive impact on over 700,000 members.