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Serenity Mental Health CentersPosted 2 months ago

Member Sales Associate

On-siteGilbert, Arizona, United States

Full TimeMid LevelMedium

Job Summary

Member Sales Associate role in Gilbert, AZ focused on guiding clients through their options with a consultative approach, documenting client information accurately, and moving clients toward next steps. You will listen carefully, ask the right questions, handle objections with composure, and coordinate handoffs between internal teams to ensure a seamless client experience. The position emphasizes high-touch, relationship-driven interactions, achieving individual KPIs, and contributing to team performance, with opportunities for leadership growth. The role includes face-to-face client engagement in a premium service environment, a condensed schedule of three 13-hour shifts, competitive pay, and comprehensive benefits. Equal Opportunity Employer with background check and drug screening required.

Required Qualifications

  • 2+ years of full-time, high-quality customer-facing experience in hospitality, retail, concierge, sales-adjacent, or premium service environments strongly preferred
  • Track record of hitting goals or performance targets
  • Strong active listening and communication skills
  • Ability to manage a high volume of interactions without quality slip
  • Some leadership experience or desire to grow into one (team leads and shift supervisors encouraged)

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