Member Sales Associate
On-site · Gilbert, Arizona, United States
Job Summary
Guide clients through their available options with clarity and a consultative approach while encouraging them to take the next step; listen carefully, document client information accurately, and move clients toward the next steps; meet individual KPIs and contribute to team performance; handle objections with composure and persistence; coordinate handoffs between internal teams to ensure a seamless client experience; follow up to maintain momentum and ensure nothing falls through the cracks; role emphasizes premium customer service and relationship-building in a high-touch environment, with emphasis on listening, qualification, and consistent delivery of outcomes.
Required Qualifications
- 2+ years of full-time, high-quality customer-facing experience
- Experience in hospitality, retail, concierge, sales-adjacent, or premium service environments preferred
- Track record of hitting goals or performance targets
- Strong active listening skills
- Ability to manage a high volume of interactions
- Leadership experience or desire to grow into one
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