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Serenity Mental Health CentersPosted 1 month ago
EXPIRED

Member Sales Associate

On-siteLake Mary, Florida, United States

Full TimeEntry LevelMedium

Job Summary

Guide clients through available options with a consultative approach, listen carefully to their needs, and document information accurately. Handle objections with persistence, redirecting toward solutions while maintaining momentum. Coordinate internal handoffs to ensure seamless client experiences and follow up regularly to prevent tasks from falling through the cracks. Work toward individual KPIs and team performance goals with consistency. This condensed schedule includes three 13-hour shifts. Competitive pay includes 90% employer-paid medical, dental, and vision, plus a 401(k). Ten paid holidays and progressive PTO are included.

Required Qualifications

  • 2+ years of full-time, high-quality customer-facing experience
  • A track record of hitting goals or performance targets
  • The self-motivation to keep raising the bar
  • Strong active listening skills
  • The ability to manage a high volume of interactions without letting quality slip
  • Schedule & Compensation: Condensed work week — three 13-hour shifts
  • Employment is contingent upon successful completion of a background check and drug screening

Desired Qualifications

  • Ideally in hospitality, retail, concierge, sales-adjacent, or premium service environments
  • Some leadership experience or the desire to grow into one — team leads and shift supervisors are encouraged to apply

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