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Serenity Mental Health CentersPosted 1 month ago
EXPIRED

Member Sales Associate

On-siteProvo, Utah, United States

Full TimeEntry LevelMedium

Job Summary

Guide clients through available options with clarity and a consultative approach, listening carefully to ask the right questions and document information accurately. Handle objections with composure, redirecting toward solutions while maintaining momentum, and coordinate handoffs between internal teams to ensure a seamless client experience. Follow up regularly to keep progress moving and ensure nothing falls through the cracks while working toward individual KPIs and team performance goals. This condensed schedule includes three 13-hour shifts with competitive pay and comprehensive benefits. Join a team delivering advanced, evidence-based solutions where every interaction matters and growth potential is significant.

Required Qualifications

  • 2+ years of full-time, high-quality customer-facing experience
  • A track record of hitting goals or performance targets
  • Self-motivation to keep raising the bar
  • Ability to build trust quickly
  • Strong active listening skills
  • Ability to manage a high volume of interactions without letting quality slip
  • Some leadership experience or the desire to grow into one
  • Must be able to handle objections and hesitations with composure and persistence
  • Must be able to coordinate handoffs between internal teams
  • Must be able to follow up with clients
  • Must be available for condensed work week — three 13-hour shifts
  • Must be able to complete a background check
  • Must be able to pass a drug screening

Desired Qualifications

  • Ideally in hospitality, retail, concierge, sales-adjacent, or premium service environments

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