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Serenity Mental Health CentersPosted 2 months ago

Member Sales Associate

On-siteHouston, Texas, United States

Full TimeEntry LevelMedium

Job Summary

Member Sales Associate responsible for guiding clients through their options with a consultative approach, documenting client information, achieving individual KPIs, handling objections with composure, coordinating handoffs between internal teams to ensure a seamless client experience, and following up to maintain momentum. Requires 2+ years of customer-facing experience in premium service environments, with strong listening skills, target-driven mindset, and comfort managing high volumes. Schedule features three 13-hour shifts with competitive pay and benefits including employer-paid medical, dental, and vision, 401(k), and PTO/holidays. Serenity is an Equal Opportunity Employer and conducts background checks and drug screening.

Required Qualifications

  • 2+ years of full-time, high-quality customer-facing experience
  • Track record of hitting goals or performance targets
  • Strong active listening and communication skills
  • Ability to manage a high volume of interactions
  • Some leadership experience or desire to grow into one (encouraged)

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