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Serenity Mental Health CentersPosted 1 month ago
EXPIRED

Member Sales Associate

On-siteFairfax, Virginia, United States

Full TimeEntry LevelMedium

Job Summary

Guide clients through available options with a consultative approach, listen carefully to their needs, and document information accurately. Handle objections with persistence while redirecting toward solutions, then coordinate internal handoffs to ensure seamless experiences. Follow up consistently to maintain momentum and meet individual KPIs and team performance goals. Work three 13-hour shifts in a condensed week, earning competitive pay with extensive medical, dental, and vision coverage. Join a team delivering evidence-based solutions where high-quality interactions drive client outcomes.

Required Qualifications

  • 2+ years of full-time, high-quality customer-facing experience
  • A track record of hitting goals or performance targets
  • The self-motivation to keep raising the bar
  • Strong active listening skills
  • The ability to manage a high volume of interactions without letting quality slip
  • Some leadership experience or the desire to grow into one
  • Condensed work week — three 13-hour shifts
  • Employment is contingent upon successful completion of a background check and drug screening

Desired Qualifications

  • Ideally in hospitality, retail, concierge, sales-adjacent, or premium service environments

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