Member Relations Champion
$33,280–$33,280 year
On-site · Schererville, Indiana, United States
Job Summary
Member Relations Champion at the Schererville YMCA delivers front-line member service with a focus on relationship-building and community engagement. Responsibilities include greeting members and guests, handling check-ins and inquiries, conducting tours to support tours-to-join goals, managing a cash drawer, enabling member retention through benefits communication, training and supporting staff, and contributing to program connections. The role requires flexible hours including evenings, weekends, and holidays, 12+ months of related experience, CRM fluency, the ability to lift up to 20 lbs, and a commitment to YMCA values and safety policies.
Required Qualifications
- Minimum age 18
- Minimum of 12 months of job-related experience
- Minimum required 18 hours worked per week
- Excellent interpersonal, communication, and problem-solving skills
- Ability to work with diverse groups of people
- Adept computer skills with CRM experience
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