Member of Technical Staff — Product Engineering
On-siteSan Francisco, California, United States
Job Summary
Build and operate production systems delivering model predictions to customers under hard real-time deadlines, managing reliability, cost efficiency, monitoring, and incident response end-to-end. Design the full product surface including backend APIs, data delivery, and frontend dashboards that make predictions actionable. Own packaging, security, and upgrade machinery to deploy products into diverse customer environments ranging from cloud to on-prem and restricted networks. Create product demos and prototypes with prospective customers, iterating rapidly alongside go-to-market efforts. Work directly in customer environments to integrate with their data and systems, translating insights into requirements for research and product. Design tooling and playbooks enabling solutions built for one customer to generalize to the next.
Required Qualifications
- Strong generalist software engineering skills across the stack: backend systems, APIs, cloud infrastructure (GCP, AWS, or Azure), and modern frontend frameworks
- Experience deploying and operating ML systems in production, ideally across diverse or customer-controlled environments
- Familiarity with containerization, orchestration, and infrastructure-as-code (e.g. Kubernetes, Docker, Terraform)
- Comfort working directly with customers: scoping ambiguous problems, building demos under time pressure, and representing the company technically
- Background in scalable model serving & deployment architectures and the systems around them
- Owns deliverables end-to-end, from requirements through autonomous execution
Desired Qualifications
- Relentless approach to problem-solving
- Rapid execution
- Ability to quickly learn in unfamiliar domains
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