Member Experience Team - Part Time
$44,720–$44,720 year
On-siteCalgary, Alberta, Canada
Job Summary
Conduct daily banking and account maintenance while processing cash and non-cash transactions, including deposits and withdrawals. Support member relationships by identifying needs, discussing product features, and providing referrals for BVCU services and third-party providers. Perform internal and full-cycle auditing, maintain end-of-day balances, and adhere to all policies and procedures. Maintain discretion and confidentiality throughout all member interactions. Work on-site Monday through Friday from 10:00 am to 3:00 pm. Requires Grade 12 diploma, cash handling experience, and legal authorization to work in Canada.
Required Qualifications
- Grade 12 diploma or equivalent
- Superior customer service skills with previous sales experience
- Excellent verbal and written communication skills
- Previous cash handling experience is an asset!
- Proven computer skills, including MS Office computer applications
- Good critical thinking, problem solving, and multi-tasking skills
- Keen attention to detail
- Self-starter with the ability to work in team environment with confidential information
- Good investigative skills for uncovering needs for members to support business growth
- Committed to continuous learning and development
- Must be bondable
- Have legal authorization to work in Canada on a full-time basis for anyone other than current employer
- This position is on-site
- Working Hours: Monday – Friday 10:00 am to 3:00 pm
Desired Qualifications
- DNA is an asset
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