Member Experience Specialist
$39,520–$43,680 year
On-site · Gray, Maine, United States
Job Summary
Greeting and engaging members in person and, when needed, via online channels or by phone to understand their needs, deliver exceptional service, complete transactions with accuracy, and connect members to appropriate staff for specialized support. Requires a minimum of six months related experience, strong interpersonal skills, reliable attendance, and a high school diploma or GED. Pay ranges from $19 to $21 per hour based on experience, at the Gray, ME location; benefits include comprehensive coverage, retirement contributions, and time off.
Required Qualifications
- six months related experience (customer service, accuracy in cash handling)
- high school diploma or GED
- strong interpersonal skills
- professional appearance
- reliable attendance
- detail oriented
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