Member Experience Specialist
$45,760–$45,760 year
On-site · White Plains, New York, United States
Job Summary
Member Experience Specialist tasked with delivering a 21st-century, high-touch client experience in Fountain Life’s White Plains center. Responsibilities include greeting clients, addressing inquiries, processing payments, preparing suites and refreshments, coordinating agendas, checking out balances, answering phones, ensuring client understanding of next steps, safeguarding confidentiality of personal and financial information, and supporting the care team. The role emphasizes exceptional service, guest satisfaction, operational efficiency, inventory management, vendor coordination, and arranging client transportation, all within a healthcare-oriented, hospitality-focused environment.
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