Member Engagement - Front Desk Attendant
$23,338–$23,338 year
On-siteHomewood, Alabama, United States
EXPIREDHomewood, Alabama, United StatesOn-siteFull Time$23,338–$23,338 yearLarge
Full TimeLarge
Job Summary
Welcome members, guests, and visitors with exceptional customer service while assisting with memberships, program registrations, and account transactions. Provide facility tours to prospective members, answer phones, and process transactions using Daxko while maintaining member records. Support financial assistance applications, keep the Welcome Center clean and organized, and collaborate with branch staff to ensure smooth daily operations. Deliver outstanding service, maintain a welcoming environment, and follow safety procedures including secure check-in and check-out practices.
Required Qualifications
- Ability to successfully complete a background screening
- Ability to obtain First Aid/CPR/AED certification
- Ability to complete required YMCA training
- Flexible availability, including weekdays, evenings, and weekends
Desired Qualifications
- Friendly, outgoing, and passionate about serving others
- Excellent communication and customer service skills
- Ability to multitask and remain organized in a fast-paced environment
- Comfortable learning new technology, including membership software
- Commitment to the YMCA's mission and core values of Caring, Honesty, Respect, and Responsibility
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