Member Consultant I, Pool
$40,000–$60,000 year
On-site · Goshen, Indiana, United States or Elkhart, Indiana, United States
Job Summary
As a Member Consultant I, you will assist members with services, educate them on products, make financial recommendations, and provide high-quality member service. Key responsibilities include performing account transactions, balancing cash drawers, and identifying cross-sell opportunities. The role requires customer service experience, a high school diploma, and a valid driver's license, while candidates are expected to demonstrate effective communication skills and the ability to work in a team environment.
Required Qualifications
- 1+ years customer service experience in banking, retail, or related field required
- A high school diploma or equivalent
- Must have and maintain a valid driver's license
Desired Qualifications
- Demonstrated success in identifying, initiating, and nurturing new or ongoing business opportunities
- Professional level of verbal and written communication skills
- Capable of analyzing credit and financial information
- Ability to evaluate pros and cons, risks, and benefits of different solution options
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