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ScenthoundPosted 41 months ago

Member Associate

$33,280,000–$37,440,000 year

On-siteGainesville, Florida, United States

Full TimeEntry LevelSmall

Job Summary

Drive membership sales through health and wellness education while managing cash drawer operations and daily customer profiles. Develop membership leads, follow up with potential members, and answer phone calls to schedule appointments. Resolve customer concerns, retain memberships, and adhere to sanitary cleaning practices to keep the reception area presentable. Manage key performance indicators for average ticket price, rebook ratio, and retail add-ons. This role offers a direct career path to management positions with competitive hourly pay plus tips.

Required Qualifications

  • Sales experience and confidence
  • Customer service experience
  • Computer/ Technology proficiency
  • Reliable transportation
  • Willingness to work in a smoke-free environment

Desired Qualifications

  • A passion for dogs and dog health & wellness

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