Member Advocate (Spanish Speaking), Bridgeport Village Branch
$42,515,200–$57,408,000 year
On-siteTigard, Oregon, United States
Tigard, Oregon, United StatesOn-siteFull Time$42,515,200–$57,408,000 yearLarge
Full TimeLarge
Job Summary
Initiate sales, process routine transactions, and open new accounts while assisting members in-person to apply for loans and refer them to other business lines. Perform monetary and non-monetary transactions using fraud prevention knowledge, continuously develop credit union product expertise, and collaborate with staff to resolve member concerns. Exceed sales and service goals with a member-focused approach, leveraging Spanish-speaking skills and cross-selling experience. Requires one year of customer service experience, NMLS certification, and Notary Public certification in Oregon or Washington.
Required Qualifications
- High School or equivalent certificate
- Minimum of one year of work experience in a fast-paced customer service role that includes experience assisting customers in person or by telephone
- Strong communication and interpersonal skills
- Experience in using technology to accomplish work
- Ability to be certified through NMLS
- Ability to be certified as a Notary Public in Oregon/Washington
- Spanish-speaking skills
Desired Qualifications
- Experience in a credit union or bank aiding with financial services products
- Using cross-selling skills
- Experience with cash handling
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