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AllegacyPosted 1 month ago

Member Advisor

On-siteCharlotte, North Carolina, United States

Full TimeMedium

Job Summary

Process monetary transactions and loan applications via internet, phone, mail, or fax while ensuring accuracy. Provide face-to-face customer service and consultative advice to members regarding financial products, services, and specific needs. Profile members, record data in the CRM, and set follow-up appointments. Handle member complaints and defuse anger while maintaining confidentiality. Sell Allegacy financial products and services in a sales-oriented environment. Work overtime as needed.

Required Qualifications

  • High School graduate or equivalent
  • Eligible to be bonded
  • Able to work overtime, as needed

Desired Qualifications

  • Cash handling experience
  • Two or more years in sales environment, preferably financial products and services
  • Two years financial institution experience
  • Eligible to be registered as a Mortgage Loan Originator with the Nationwide Mortgage Licensing System

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