Meetings & Events Executive
On-siteLondon, England, United Kingdom
EXPIREDLondon, England, United KingdomOn-siteFull TimeMid LevelEnterprise
Full TimeMid LevelEnterprise
Job Summary
Manage event enquiries from initial contact through post-event follow-up, preparing proposals, quotations, and contracts while building strong client relationships. Maximise booking conversions by upselling accommodation, catering, and additional services, and liaise with Operations, Kitchen, Reservations, Finance, and Sales teams to ensure seamless event delivery. Produce accurate function sheets, maintain event diaries for revenue optimisation, and handle client feedback professionally. Support promotional activities, client show rounds, and networking events as required, adhering to company standards and procedures.
Required Qualifications
- Previous experience in a Meetings & Events, Conference & Events, Reservations or Hotel Sales role
- Ideally within a four or five-star hotel
- Excellent customer service and communication skills, both written and verbal
- Experience managing event enquiries, quotations and bookings from initial enquiry through to completion
- Strong organisational skills with excellent attention to detail and the ability to manage multiple events simultaneously
- A commercial mindset with confidence in negotiating rates and identifying upselling opportunities
- The ability to build strong relationships with clients and colleagues across Operations, Kitchen, Sales and Reservations
- Good administrative skills and experience producing event documentation and function sheets
- Strong time management skills with the ability to prioritise workload in a fast-paced environment
- A positive, proactive and solution-focused attitude
- Confidence working independently while contributing to a collaborative team environment
- Good IT skills, including Microsoft Office
Desired Qualifications
- Experience with Opera Sales & Catering or a similar hotel sales system
- Previous experience within a high-volume Meetings & Events venue
- Knowledge of the London corporate and events market
- Experience working with agency bookings and corporate clients
- Understanding of hotel revenue management principles
- Knowledge of hotel operations and the planning and delivery of conferences, meetings, weddings or social events
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