MedTech Field Service Engineer
$56,160–$66,560 year
On-siteWashington, United States
Job Summary
Lead a team installing, updating, and performing services for medical devices, including infusion pumps and batteries, across hospitals in the United States. Provide ongoing communication and customer support to on-site staff while organizing, testing, and configuring hardware, software, and network products. Conduct routine checks, record data from product tests, and document daily submissions to maintain high support quality standards. This 100% travel position requires a full-time commitment with local, regional, and national travel, an assignment-based schedule of 40+ hours per week, and overtime as needed. A valid driver's license and personal vehicle are mandatory for local work assignments up to three hours from home.
Required Qualifications
- Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience
- 3-5 years field experience
- Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs
- Professional business acumen
- Effective communication skills
- Self-motivation to work independently or collaboratively within a team
- Strong time management and organizational skills
- An active and unrestricted driver license
- A personal vehicle for local work-related assignments
- Ability to sit and stand for long periods of time
- Ability to lift up to 70 pounds
- Ability to clear hospital vendor credentialing requirements
- Willingness to obtain hospital vendor credentialing if offered the role
- Full-time commitment with travel flexibility
- Assignment-based schedule with 40+ hour commitment per week
- National travel to support customer needs
- Valid driver's license
- Personal vehicle required for job-related assignments up to 3 hours from home
- Located within 1 hour of a major airport
- Measles, Mumps & Rubella vaccine
- Varicella (chicken pox) vaccine
- Negative Tuberculosis (TB) Test
- Tetanus, Diphtheria & Pertussis (Tdap) vaccine
- Hepatitis B vaccine
- Influenza vaccine (seasonal)
- COVID-19 vaccine primary series
Desired Qualifications
- Background in biomedical, networking, military, or field-based technician roles
- Experience working in a technical role within a healthcare environment
- Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote
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