MedTech Field Service Engineer
$56,160–$66,560 year
On-siteCharlotte, North Carolina, United States
Job Summary
Install, update, and configure medical devices such as infusion pumps and batteries across hospitals in the United States, while providing ongoing communication and customer support to on-site staff. Conduct routine checks, record test data, and document daily submissions to maintain high standards of product support quality. Organize and troubleshoot hardware, software, and network products remotely, ensuring assignments are completed within the 40-hour weekly commitment. This 100% travel position requires a valid driver's license and personal vehicle for local work-related assignments up to three hours from home. Candidates must clear hospital vendor credentialing requirements, including providing proof of vaccination status for various immunizations.
Required Qualifications
- Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience
- 3-5 years field experience
- Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs
- Professional business acumen
- Effective communication skills
- Self-motivation to work independently or collaboratively within a team
- Strong time management and organizational skills
- An active and unrestricted driver license
- A personal vehicle for local work-related assignments
- Ability to sit and stand for long periods of time
- Ability to lift up to 70 pounds
- Ability to clear hospital vendor credentialing requirements
- Willingness to obtain proof of vaccination status if offered role
- Full-time commitment with travel flexibility
- Assignment-based schedule with 40+ hour commitment per week
- National travel to support customer needs
- Valid driver's license
- Clean driving record
- Personal vehicle for job-related assignments up to 3 hours from home
- Located within 1 hour of a major airport
- Background in biomedical, networking, military, or field-based technician roles
- Experience working in a technical role within a healthcare environment
- Comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote
Desired Qualifications
- Measles, Mumps & Rubella vaccine
- Varicella (chicken pox) vaccine
- Negative Tuberculosis (TB) Test
- Tetanus, Diphtheria & Pertussis (Tdap) vaccine
- Hepatitis B vaccine
- Influenza vaccine (seasonal)
- COVID-19 vaccine primary series
- Booster(s) for vaccines if required by facility
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