Medicare Referral Coordinator

Medicare Referral Coordinator role: act as the primary point of contact for incoming/outgoing patient referrals, triage referrals, gather information, and ensure timely processing and assignment to providers. Coordinate appointments and transitions of care between primary care, specialists, hospitals, and other settings; schedule patients using the coordinated provider list (CPL); notify patients of date, time, and location. Use web-based insurance platforms to generate referral authorizations, communicate patients' needs to physicians, and ensure referrals are completed with documentation uploaded to the medical record system for PCP follow-up. Address missed external appointments and handle referral-related calls with exemplary customer service. Proficiency in medical terminology and CPT/HCPCS/ICD coding, strong organizational skills, ability to multi-task, and proficiency with Microsoft Office Suite. English fluency required; bilingual preferred. Flexible to work evenings, weekends and/or holidays as needed.