Medical Transcription

Receive, review, and accurately process incoming referral tickets, verifying patient details, clinical information, and provider data for accuracy and compliance. Identify missing or inconsistent documentation, proactively amend records where appropriate, or liaise with relevant parties for clarification. Serve as the primary point of contact for clients, clinics, and medical practitioners, responding to enquiries regarding referral status and documentation requirements via phone and email. Maintain accurate records within practice management systems, CRM platforms, and shared databases, while escalating urgent referrals or complex administrative matters to internal teams. Assist with broader duties including appointment coordination, inbox management, and continuous process improvement. Willing to work extended hours, including occasional Saturdays and Sundays. This remote position supports Outsourcey's mission to revolutionize global talent expansion by connecting businesses with dedicated full-time teams in the Philippines.