Medical Support Assistant
$35,360–$37,440 year
On-siteSheridan, Wyoming, United States
Job Summary
Screen and receive phone calls regarding Veterans Health Administration services, then perform appointment scheduling and tracking. Process medical records into proper systems, coordinate care with external providers, and handle community care consults within electronic systems. Access computers to utilize Microsoft Office products and communicate effectively with internal staff, patients, and third parties. Provide friendly customer service while performing various front desk administrative duties as needed. Requires a high school diploma, basic medical terminology knowledge, and a Public Trust/Suitability Clearance.
Required Qualifications
- High School Diploma, GED, or other equivalent
- Knowledge of basic medical terminology
- Minimum of 6 months of customer service experience
- Ability to type 50 WPM
- Possess basic computer skills
- Oral and written proficiency in English
- Must be able to obtain a Public Trust/Suitability Clearance
- Must be a United States citizen
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