Medical Support Assistant (Medical Receptionist)
$40,934–$40,934 year
On-siteAlamosa, Colorado, United States
Job Summary
Schedule, cancel, and re-schedule patient appointments; enter no-show information; and monitor consults. Provide general reception support in Release of Information offices, scan insurance cards, and complete insurance buffer encounters. Scan records and documents into an Electronic Medical Record to support HIM functions. Handle incoming and outgoing phone calls, review travel reimbursement requests, reconcile claims, and process ambulance eligibility. Assist in arranging transportation for eligible patients. Work Monday through Friday, 8:00 am to 4:30 pm, excluding federal holidays. Must reside within 50 miles of the Alamosa location.
Required Qualifications
- US Citizenship
- Ability to pass a required level of security clearance
- Utilize computer programs appropriately, usually involving spreadsheets, word processing
- Ability to type 50 wpm with minimum errors
- High School education or GED equivalent
- Familiarity with medical terminology, hospital terminology and/or clinics
- Technically proficient in the skills necessary to fulfill the government's requirements
- Minimum six (6) months of customer service experience
- Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
- Must be able to lift up to 50 lbs from floor to waist
- Must be able to lift up to 20 lbs
- Must be able to carry up to 40 lbs a reasonable distance
- Must be able to push/pull with 30 lbs of force
- Must reside within 50 miles of the location
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