Medical Support Assistant (Medical Receptionist)
$47,819–$47,819 year
On-siteCastle Rock, Colorado, United States
Job Summary
Schedule, cancel, and re-schedule patient appointments; enter no-show information, and prepare for clinic visits. Provide general reception support in Release of Information offices, scan insurance cards, and complete insurance buffer encounters. Scan records into an Electronic Medical Record to support HIM functions. Handle incoming and outgoing phone calls, review travel reimbursement requests, reconcile claims, and review ambulance eligibility. Assist in arranging transportation for eligible patients and coordinate with clinical teams. Work Monday through Friday, 8:00 am to 4:30 pm, excluding federal holidays, with a requirement to reside within 50 miles of the Castle Rock location.
Required Qualifications
- US Citizenship
- Ability to pass a required level of security clearance
- High School education or GED equivalent
- Familiarity with medical terminology, hospital terminology and/or clinics
- Minimum six (6) months of customer service experience
- Ability to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
- Ability to lift up to 50 lbs from floor to waist
- Ability to lift up to 20 lbs
- Ability to carry up to 40 lbs a reasonable distance
- Ability to push/pull with 30 lbs of force
- Ability to type 50 wpm with minimum errors
Desired Qualifications
- Utilize computer programs appropriately, usually involving spreadsheets, word processing
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