Medical Services Coordinator
$43,680–$43,680 year
On-siteMoore, Oklahoma, United States
Job Summary
Coordinate medical care for in-person and remote patients by managing phone systems, handling medication inquiries, and facilitating communication between patients, clinicians, and pharmacies. Assist psychiatric clinicians with administrative tasks including prior authorizations, lab orders, records requests, and external referrals while scanning correspondence into the EHR. Provide strong customer service by responding quickly to patient needs, troubleshooting telehealth access, and triaging urgent requests to the appropriate departments. Manage pharmacy information accuracy and support clinicians with termination processes and additional patient questions. Work independently to prioritize duties, resolve conflicts, and maintain ethical standards while ensuring high-quality patient experiences.
Required Qualifications
- High School or equivalent
- Ability to multitask and prioritize duties to support delivery of high-quality patient experience
- Ability to work independently and as a team member
- Strong communication skills, both written and verbal
- Proficient in using Computer Software Applications (Microsoft Office & EMRs)
- Comfortable handling sensitive and confidential Information (HIPAA)
- Must be able to lift and/or move objects up to 25 pounds
- Close vision
- Distance vision
- Color vision
- Peripheral vision
- Depth perception
- Ability to adjust focus
- Ability to sit
- Ability to stand
- Ability to bend
- Ability to talk
- Ability to hear
- Ability to walk
Desired Qualifications
- Associates/bachelor's degree
- 1+ years of experience in healthcare operations, customer service, or similar role or setting
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