Medical Services Coordinator

Coordinate medical and administrative needs for adolescents ages 16–21, including scanning and maintaining client files, scheduling appointments, and escorting residents to visits with providers. Create and maintain appointment calendars for youth, track referrals and authorization status, and support follow-up and appeals for denied services. Answer calls, take accurate messages, and route calls appropriately while entering notes into MyAvatar and Connections regarding interactions with youth. Collaborate with clinic, medical, and CPI departments to ensure consents and authorizations are completed accurately. Manage and update departmental databases, perform clerical duties such as filing and data entry, and maintain medical bulletin boards. Assist youth with scheduling, reminders, and planning for Primary Care, Dental, and specialty services.