Medical Secretary (Part-Time)

Greet patients at Cranston and East Greenwich facilities, obtain demographic and insurance information, and establish patient accounts while disclosing payment policies. Collect co-pays, deductibles, and outstanding balances, then scan documents to confirm and update system records. Coordinate with the Scheduling department and referring physicians to review referrals, acquire previous reports, and obtain authorizations for additional studies. Ensure examination requisitions and medical records are completed with accurate patient identification and billing data. Provide excellent customer service by answering telephone inquiries, managing waiting room status, and assisting patients before, during, and after appointments. Maintain patient privacy throughout all interactions.