Medical Secretary - Call Center

Answer 100-200 incoming phone calls daily in a polite and efficient manner. Listen and assess patient needs, then schedule or reschedule appointments, take clear and accurate messages, and route patient messages to appropriate healthcare personnel. Promote teamwork with all members of the healthcare team while performing duties consistent with St. Luke's mission and values. Requires a high school diploma, equivalent experience in a medical office or hospital setting, and availability for a day one benefits package including pension, 401K, FSA/HSA, PTO, and education assistance.