Medical Secretary (Behavioral Health), full time, days

Register clients accurately, collect co-pays, and schedule follow-up appointments for outpatient services. Coordinate referrals to internal and external healthcare providers while entering data into the Electronic Medical Records system. Answer phones promptly, route messages, and screen calls to address client inquiries and crisis situations. Verify insurance authorizations, process payments, and maintain confidential documents in compliance with regulatory guidelines. Support multi-disciplinary providers by ensuring timely information distribution and assisting with charge entry. Maintain patient rights, confidentiality, and ethical billing practices while participating in quality improvement activities.