MEDICAL SECRETARY (3812)
$31,200–$39,478 year
On-siteCharlotte Court House, Virginia, United States
Job Summary
Manage patient care gap lists, including outreach and planning, while assisting with HEDIS audits, insurance risk reviews, and care gap lists for Medicaid, Optum, uninsured, and other insurance populations. Handle pre-visit planning, diagnosis dismissal, and work attribution lists for patients not yet registered. Answer phones, route calls to providers or nurses, and document messages. Obtain and scan outside medical records, enter medication refill requests, and assist with DME, home health orders, and prior authorizations. Support patient registration, scheduling, appointment management, co-pay processing, and daily batch deposits. Requires high school graduation with medical office experience.
Required Qualifications
- HS graduate
- medical office experience
Desired Qualifications
- Creative and effective problem-solving skills
- ability to negotiate solutions and resolve conflicts
- Demonstrated ability to work with diverse populations and staff
- ability to interact with a wide range of people from policy makers to practitioners, to consumers
- Knowledge of computer software (database, spreadsheet, word processing, email)
- Sensitivity to patient privacy and confidentiality
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