Medical Scheduler
On-siteBirmingham, Alabama, United States
Job Summary
Schedule various medical appointments, including on-site clinic visits and off-site specialist appointments, as recommended by medical staff. Maintain accurate and confidential medical records by entering consultation requests into the system and managing patient information. Assist with reviewing medical records and authorization scenarios while utilizing technology to maximize scheduling efficiencies. Effectively communicate with healthcare staff, patients, and other relevant parties regarding appointments and scheduling changes. Adhere to all relevant security protocols, confidentiality standards, and HIPAA regulations. Work remotely with availability to report to the Birmingham, AL corporate office when requested.
Required Qualifications
- Must have a high school diploma or GED certificate
- Must possess strong written communication and verbal skills
- Demonstrate skills in accuracy and multi-tasking with a strong attention to detail and a commitment to customer service throughout the scheduling and claims process
- Demonstrate a high comfort level in working with large volumes of data
- Maintain confidentiality when managing medical records, patient data and NaphCare processes
- Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements
- Ability to work and sit in front of a computer approximately 8 hours per day
- Talking, listening and frequent use of hands to communicate effectively with team members by typing, phone handling and data entry
- Visual acuity to perform an activity such as: preparing data/information and viewing a computer terminal
- Ability to work under pressure
- Must be available to report to the corporate office when requested
- Candidates must live within a 1-hour commute of Birmingham
Desired Qualifications
- Prior training in a medical office setting scheduling medical appointments and working with medical records, strongly preferred
- A working knowledge of medical terminology and various types of medical specialties
- Experience utilizing computer systems for scheduling, data entry, and report generation, often handling large volumes of data
- Proficiency in Microsoft Suite
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