Medical Scheduler
On-siteCooper City, Florida, United States
Job Summary
Coordinate and schedule patient appointments for speech, occupational, and physical therapy services based on provider availability and patient needs. Maintain and update patient records in the electronic health record (EHR) system, ensuring all information is accurate. Communicate with patients to confirm appointments, provide reminders, and address inquiries regarding cancellations or rescheduling. Answer phone calls and respond to scheduling-related inquiries while working closely with therapists to manage schedule conflicts. Assist with administrative tasks including data entry and managing office supplies.
Required Qualifications
- Excellent verbal and written communication skills
- Strong organizational skills
- Attention to detail
- Ability to manage multiple tasks efficiently
- Ability to handle scheduling conflicts
- Ability to resolve issues promptly and effectively
Desired Qualifications
- Previous experience as a medical scheduler
- Experience in a similar role within a healthcare setting
- Experience in scheduling within a healthcare setting
- Proficiency with scheduling software
- Proficiency with electronic health record (EHR) systems
- Familiarity with medical terminology
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